Problems & Solution

Why does oxygen need to be added when cutting metals? A 150 W laser source on its own has too little power to cut through metals. By adding oxygen, you feed the…

I have a BRM 90130-X or a Budget 90130-X and I would like to know if I can cut certain metals. Please note that the machine needs to be suited to cut…

When cutting something, the line can suddenly jump off a bit. Say you are cutting a square and the horizontal line (X-axis) shifts a little. Then there is a problem with the…

If you fail to get a laser beam on your material, there are a number of things that could be going on. What are the first steps I can take? First check…

How come there are vibrations in the engraving lines?Vibrations usually occur in the first and last part of an entire engraving. The vibration may also be present in the beginning of the…

If you have a BRM Original, chances are you have a red pointer. The red pointer allows you to see a guideline that can be useful when you want an indication of…

Why do you have to reset the machine when you turn it on? When you switch on the machine, it needs to be referenced. The X and Y axes then move to…

How come your laser head is not at a 90° angle anymore? If you've had a collision between the laser head and your material, it may have been with a lot of…

How come your laser head is not at a 90° angle anymore? If you have had a collision between the laser head and your material, this may have happened with a lot…

Please follow these steps if the Y-axis of your BRM Pro laser machine does not work Check if the rotation unit is plugged into the connector. If the rotation unit is plugged…

If the Z-axis of the BRM Original no longer works, there are a number of things you could check yourself. Check the signal lamp on the machine First, check if the signal…

A BRM Laser has three timing belts that require regular checking and tensioning. There are 2 Y-axis belts and 1 X-axis belt. The Y-axis belts are located to the left and right…

If the Y-axis of your BRM Original is not working then there could be a couple of things going on. When starting the machine, press the reset button on the switch panel.…

Please follow these steps if the Y-axis of your BRM Budget does not work When the Y-axis of the BRM Budget does not work, first press the emergency stop. Then turn the…

Please follow these steps if the Y-axis of your BRM Slim laser machine does not work If the Y-axis of the BRM Slim does not work, first check if your rotation unit…

You have uploaded a drawing with, for example, circles into the machine. After the machine has finished cutting, you notice that the start and end points of the cutting line do not…

Machine protected This error occurs if one of the doors of the laser machine is not closed properly. This applies to all doors of the areas the laser beam can reach. This…

When the Machine Protected error appears on the machine display, you cannot move the axes or continue working with the machine. The error needs to be resolved before you can continue. What…

When you are cutting or engraving, you may notice a second line appearing with the same shape but slightly off. When cutting, one line is often thinner and still goes into the…