Pins and More.

Accurate work and time-saving
We spoke with Chiel Potgieter, a graphic designer/DTP specialist at Pins and More. During the interview, we see a world map in the background, with all the countries where Pins and More’s customers are located. Chiel ensures everything is ready for the colleague who cuts or engraves the materials. Thanks to his preparation, everyone can work independently. Additional notes are written in the manual, which serves as a reference guide for the machine. If they don’t immediately know something, they quickly consult the manual. ‘We don’t even have to call for support. Everything is pretty much covered in there,’ Chiel explains.

According to Chiel, the BRM laser machine’s biggest advantages are precision and beautiful finishing. ‘It’s amazing how the cutting edges are smooth and perfectly finished right away. That all goes very smoothly.’

Close connections with BRM

When Pins and More had to say goodbye to their previous laser machine, their colleague Werner thought of Ruud, who works as a Laser Machine Consultant at BRM Lasers. After the initial contact, Werner visited the showroom for a demonstration. ‘That’s when we chose this machine because it suited us well,’ Chiel says. Even after the purchase, there was frequent communication with Ruud, who provided tips to improve their work. ‘That was really great because we found it very helpful!’ While they haven’t encountered any malfunctions yet, Pins and More knows they have a direct line of support if needed.